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FAQ
Got questions? We’ve got answers. At We-Optimizz, we help you grow online—fast. Explore our FAQs to learn how our SEO and digital marketing services can boost your results.
AI Agents
Mobile Apps
Web Apps
SEO & GEO
Web Design
WE Optimizz
WIX Studio
Wordpress
Shopify
Webflow
Squarespace
Framer
SEO
A chatbot follows a fixed script — it can only respond to questions it was explicitly programmed to handle. An AI agent understands natural language, reasons through context, accesses live business data and takes actions. When a customer
We primarily build on Anthropic's Claude and OpenAI's GPT-4 family, depending on the use case. We choose the model that best fits the agent's purpose — Claude for nuanced, long-context conversations and complex reasoning; GPT-4 for broad integrations and established tooling. We are model-agnostic and always use the best tool for the job.
Every agent we build is trained on your specific business context — your products, services, pricing, policies, tone of voice and brand guidelines. Before deployment, you review the agent's responses across a wide range of real-world scenarios and we refine until it sounds exactly like your business.
We configure every agent with a clear escalation logic — when it encounters a question outside its knowledge base or a situation that requires human judgement, it hands off to a human team member with the full conversation context included. No dead ends.
Yes. We take data security seriously at every step. Agent integrations use read-only API access where possible, data is not stored beyond what's needed for the conversation, and we follow GDPR guidelines for all European clients. We can provide a full data processing agreement on request.
Most clients see measurable results within 30 days of deployment — reduced support volume, faster lead response times, or hours saved on internal admin. The agent improves continuously as it processes more real-world conversations.
No. We provide an operator dashboard where you can review conversations, update the knowledge base and adjust settings without any coding knowledge. For deeper changes and optimisations, our retainer covers this.
Yes. We deploy agents across website chat, WhatsApp Business API, email, Slack, Teams and any platform with an API. Most clients start with website chat and add channels as the agent proves itself.
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